Was looking for a new dentist as mine retired. First and second visit have been excellent. Went in for a deep clean after COVID shut down. Was impressed with the up to the minute X-ray technology. Although this type of cleaning is always uncomfortable, I was numbed to eliminate any discomfort or pain. They did a very thorough service. No surprise costs, no waiting, nice clean clinic. Will go back.

We have been looking for a dentist close to home since our previous was way too far. We found Floss West Oaks not knowing how the service was going to be for past experiences, and we are amazed of the quality of service they offer. From the beginning Leticia made us feel comfortable, Dr Nguyen and all personnel are the best we have seen in this field. We could not be happier we found you. I am not longer terrified of the dentist office.

They got me so worked up about getting my implant. I can't wait. I'm excited. Now I will be able to eat on my left side without any problems. It's been a long process for me with getting braces and now completely my implant. I'm going to be all smiles.

Staff was very professional and cordial. Dentist was very informative. Appointment time was good. Thanks for your cooperation.

After 3 visits in four months...I asked them today to take me off their patient list. After my first visit I was given a treatment plan to get a couple of new crowns and fill cavities. Came back for my next cleaning in three months, and without a new exam or Xray's, I was told that I need implants but not told what had changed. They didn't know either since they didn't examine my mouth again. I got the feeling that Dr. Tran was just in a bad mood that day...and when I asked the office manager about it, she said to ignore him...he has no social skills. He is one of those guys that seems to carry around with them past hurt that they keep just below the surface (and express it as anger). When I came back today and was assigned a third dentist, I was told that I would need a new treatment plan...the old xrays were not valid because the bacteria in my teeth kept them from doing a correct snapshot/diagnosis. When I asked why, knowing that I have bacteria (they had to see it), wouldn't it make more sense to do the xray after doing the cleaning? Of course, the third treatment plan was much more expensive (but at the same time saying my regimen of flossing, brushing, and water picking twice a day would prevent any more issues). That is a another contradiction. Overall, I don't know if is greed (it was pretty empty in there) and we have all known greedy dentists.... or they just don't care about what they say from one month to the next (like some politicians lol). It is frustrating that there are so many people like this...professionals acting unprofessional. Dr Tran...get some help...your issues can be fixed!